Software solutions
46 articles
- Refuel and drain events are missing, doubled or wrong – what to checkWhy refuel and drain events are missing, doubled or wrong in the Fuel module, and how to fix the settings and recalculate.
- TrustTrack API: limits and common questionsTrustTrack API documentation, request limits (1,000 per minute per IP, error 429), returned data, API v3 and errors.
- Remote tachograph download does not work – what to checkWhat to check when a remote tachograph download fails: tachostatus responses, Pending, authorization, communication and validation errors, Tacho App setup.
- How to Display CAN Fuel Level in the TT2 Fuel ModuleHow to configure the CAN fuel level parameter and Fuel Tank Report settings in LCM to display fuel level data from vehicle CANbus in the TT2 Fuel module.
- Company Card Not Visible in TT2 (Tachograph App Troubleshooting)Troubleshooting guide for when the company card is connected but not displayed in TrustTrack2.
- Input Trigger - Identify IO Parameter TriggersExplains what the Input trigger parameter is, how to find it in Raw data, and how to identify which IO parameter triggered a record.
- How to Create a Virtual TrailerStep-by-step guide on creating virtual trailer objects in TrustTrack using beacons or temperature sensors instead of dedicated tracking devices.
- Ontrack application. New user creation.
- How to create a night driving violation alert?
- How to enable geofencing?
- SMS and Object reports in TT2 admin panel (Clients only)
- TrustTrack app does not update vehicle status
- Working time
- Mileage sources for TT2
- How to get access to Service Provider admin panel (sp-admin.ruptela.com)
- How to set up a power supply disconnection alert?
- Journey app (external)
- Settings for "Fuel tank report" module
- Enabled inputs in object settings are not shown in TT2
- How to change object template
- Incorrect/not precise house numbers on TT2 Trips history module
- Inspection report (external)
- Trips report Limitations
- EV energy consumption in TT2
- Troubleshooting of Fuel tank report module
- API requests troubleshooting
- Trips report and history module - first trip stop duration differences
- Difference between Driving times module and Driver's working time report
- TT Tachograph download - status "waiting to retry" How long it takes until an error is received?
- Drivers' restpoints in Routing&Tasking
- How to use the <Trip detection> feature in TT2
- How to update/check status of Extender for HCV5 Lite/Pro5 Lite devices?
- Tachograph troubleshooting - Download stays at Pending state
- Trust Track Maintenance module notifications and email messagesDescription: How notification emails about the scheduled maintenance task are sent, and how many emails the client will receive.
- DispoplanDispoplan module review
- Time table report is empty
- SENT-GEO email notifications
- How to Correct MileageStep-by-step guide covering four methods to correct mileage: Advanced Configurator, SMS command, Vehicle details in TrustTrack2, and Calculated inputs in LCM.
- How to Create a Vehicle Position Sharing Link in a Specific LanguageStep-by-step guide for changing the system display language and generating a vehicle position sharing link for clients.
- Custom Formulas for Calculated Inputs in Object SettingsHow to use the Custom function to write custom formulas with up to two parameters in the calculated inputs section of Object settings.
- How to Use User Roles in TT2 AdminLearn how to create and assign User Roles in TT2 Admin to control which TrustTrack modules are visible to specific web users.
- Time Idling EventHow to configure the idling event on Ruptela devices and set up notifications in TrustTrack for prolonged idling during working time.
- Configuration of Inputs in Object SettingsHow to use the available input functions (P1, Linear, P1+P2, Linear++, and Custom) to recalculate raw device values into standard units in Object settings.
- Driver Detection OptionsThis article explains the available driver detection methods in TrustTrack, how to configure them in Locator Control Manager (LCM), and how to set up each detection type.
- How to Create an Object in LCMStep-by-step guide on creating a single object in LCM, including prerequisites, compulsory fields, and troubleshooting common errors.
- How to Modify Multiple Object Settings at Once in LCM (Change Attributes)Step-by-step guide on using the Change Attributes feature in LCM to bulk-modify settings for multiple objects at once.