Explanation:
The Advanced Configurator is a desktop utility that allows users to manage and configure supported devices directly through a USB connection. Firmware files for each device model are available for download on the documentation portal. The update process consists of connecting the device, selecting the appropriate firmware file, and initiating the transfer from within the Advanced Configurator.
Guidelines:
1. Access the documentation portal and navigate to the Downloads section. Download the “Advanced Configurator” and the firmware file corresponding to your device model.
2. Connect the device to the computer using a USB cable.
3. Open the Advanced Configurator. Click the “Connect” button to establish communication with the device.
4. Once the device is connected, click the “Send FW” button. A file browser window will open.
5. In the file browser, navigate to the location of the downloaded firmware file. Select the file and click “Open”.
6. The firmware transfer will begin. A progress bar will be displayed in the Advanced Configurator during the transfer. Do not disconnect the device while the transfer is in progress, as doing so may damage the device.
7. Once the transfer is complete, a completion notice window will appear. The device will automatically disconnect from the COM port.
Expected outcome: A completion notice window is displayed in the Advanced Configurator, and the device automatically disconnects from the COM port. This confirms that the firmware has been successfully transferred to the device.
Tools required
Name: | Link: |
Advanced configurator |
Related Documentation
Name: | Link: |
Device firmware file |
Keywords:
Plug5, Eco5, Smart5, HCV5, Pro5, LCV5, Pro5S, HCV5 lite, Pro5 lite, Trace5, Eco4, Tco4, Advanced configurator, firmware, firmware update.
Automatically generated fields:
Document# | xxxxx |
Created By: | Sergio Gómez |
On: | 24/04/2025 16:00:00 |
Modified By: | Name Surname |
On: | dd/mm/yyyy hh:mm:ss |




