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How to enable/disable/check status of DMP?
Updated over a week ago

Description:

DMP - Device Management Platform.

General information about DMP can be found HERE.

NOTE: Before deactivating DMP, make sure that the client is aware that:

  • Upon DMP deactivation, a device will never attempt connecting to DMP.

  • CFG and FW updates will be possible only by local USB connection.

  • DMP connectivity could be restored only by SMS command.

Required information:

Object IMEI

Steps:

How to enable DMP:

NOTE: We are assuming that SASTOKEN has been already set in a device previously, if not, please follow the procedure on how to ADD a device to DMP - Click Here.

Via SMS command:

<password> setcfg 23100 1

A device should respond:

Configuration parameter(s) was set!

After activating, a device will try to reconnect to DMP immediately.

In DMP, the Active toggle will be automatically set to ON and the warning that DMP was disabled will disappear.

How to disable DMP in 2 ways:

1. Via DMP:

2 - Search for the device(s)

3 - Select the device(s)

4 - Click in Update/Configure button

5 - Click on the Basic Parameters tab

6 - Click on the Connections tab

7 - Toggle the Active

8 - A popup will appear, click in Deactivate button

9 - Click on Update

10 - Update status is set to Pending

11 - Device(s) will wait until the next connection period

12 - Once a device connects to DMP, the configuration will be transferred and DMP will be disabled.

A device will show this status if you try to send new FW/CFG or basic parameters:

Screenshot_2022-07-07_084332.png

2. Via SMS command:

<password> setcfg 23100 0

A device should respond:

Configuration parameter(s) was set!

How to check DMP status:

Send the following SMS command:

<password> getcfg 23100

A device will respond:

  • If enabled:

    1ID:23100,value:1;

  • If disabled:

    1ID:23100,value:0;

Related documentation:

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