After login in in dmp.ruptela.com you will have available chat as authorized user.
There is one of the way to reach our support team.
Also chat has some additional advantages like:
your ticket history
your last conversations with our support team
also knowledge articles which will be able to help you in some cases to find the solution
Also there is available our AI agent which has all knowledge articles knowledge and more. You can ask it questions and in more cases proper answer suggestion will be provided. This tool is still underdevelopment and you always will have the way to register the ticket for our support and well known colleges from support will help you
After you will login to DMP platform you will be authorized user in all our chats (limitation to cookies and session. After cookies will be cleared or session will end you will need to login one more time).
Chat is available now on:
dmp.ruptela.com
ruptela.com
my.ruptela.com
Note: for now autorization is available only on DMP platform.
We are working to make this service available on other way to.