# Ruptela Help Center > Dear {{full\_name|fallback:"Customer"}}, here you can find advice's from Ruptela team ## Knowledge share from Ruptela - [Ruptela Lua Scripting](https://my.ruptela.com/en/articles/15955638-ruptela-lua-scripting.md): Article about Ruptela scripting solution - [Plug5 device datasheet](https://my.ruptela.com/en/articles/9447261-plug5-device-datasheet.md) - [LCV5 device datasheet](https://my.ruptela.com/en/articles/9447267-lcv5-device-datasheet.md) - [Pro5 Lite device datasheet](https://my.ruptela.com/en/articles/9447268-pro5-lite-device-datasheet.md) - [HCV5 Lite device datasheet](https://my.ruptela.com/en/articles/9447269-hcv5-lite-device-datasheet.md) - [Eco5 Datasheets](https://my.ruptela.com/en/articles/9938085-eco5-datasheets.md) - [Device GNSS Location Accuracy \(Horizontal Position Accuracy\)](https://my.ruptela.com/en/articles/14178823-device-gnss-location-accuracy-horizontal-position-accuracy.md): Explains how to read and interpret the horizontal position accuracy specification from device datasheets, including CEP and test condition terms. - [Device Center troubleshooting](https://my.ruptela.com/en/articles/9447480-device-center-troubleshooting.md) - [Transparent Channel Overview](https://my.ruptela.com/en/articles/11477141-transparent-channel-overview.md) - [Firmware Update via Advanced Configurator and USB](https://my.ruptela.com/en/articles/14844103-firmware-update-via-advanced-configurator-and-usb.md): This article describes how to update the firmware of a supported device locally, using the Advanced Configurator tool via a USB connection. - [Output Activation via Analog or Digital Input Detection](https://my.ruptela.com/en/articles/15001543-output-activation-via-analog-or-digital-input-detection.md): This article describes how to activate a digital output using the Advanced Configurator and the conditional activation logic. - [DIN activation by hysteresis](https://my.ruptela.com/en/articles/15032769-din-activation-by-hysteresis.md): This article describes how to activate a digital input using the Advanced Configurator and the hysteresis “event on” logic. - [“Configuration sending error!” message in Advanced Configurator](https://my.ruptela.com/en/articles/15327473-configuration-sending-error-message-in-advanced-configurator.md): When connecting a device via serial USB to the Advanced Configurator to edit a configuration file \(CFG/script\), upload the changes by pressing Send CFG. If any element is missing or corrupted, an e... - [GSM Jamming parameter activation without DOUT control](https://my.ruptela.com/en/articles/16302579-gsm-jamming-parameter-activation-without-dout-control.md): This article describes how to activate the GSM Jamming event without using the DOUT control, using the Advanced Configurator. - [SMS commands for 3rd generation devices](https://my.ruptela.com/en/articles/9447461-sms-commands-for-3rd-generation-devices.md) - [How to find Certificates for Ruptela devices?](https://my.ruptela.com/en/articles/9447270-how-to-find-certificates-for-ruptela-devices.md) - [How to device troubleshoot locally \(GNSS, power, LED\)](https://my.ruptela.com/en/articles/9447462-how-to-device-troubleshoot-locally-gnss-power-led.md) - [Two servers configuration and operation logic](https://my.ruptela.com/en/articles/9447243-two-servers-configuration-and-operation-logic.md) - [Remote commands are not reaching the device](https://my.ruptela.com/en/articles/9447273-remote-commands-are-not-reaching-the-device.md) - [How to Troubleshoot Internet Connection on Devices](https://my.ruptela.com/en/articles/14178996-how-to-troubleshoot-internet-connection-on-devices.md): This article helps identify a device's connectivity status and provides recommended configuration steps to resolve internet connection issues. - [Camera Snapshot Timestamp Conversion \(Photo Date and Time\)](https://my.ruptela.com/en/articles/13904086-camera-snapshot-timestamp-conversion-photo-date-and-time.md): This article explains how to convert a snapshot's HEX filename into a readable date and time. - [Ruptela Fuel level sensor \(FLS\) Pro calibration process \(video\)](https://my.ruptela.com/en/articles/9447141-ruptela-fuel-level-sensor-fls-pro-calibration-process-video.md) - [Mechatronics fuel level sensors support with Ruptela devices](https://my.ruptela.com/en/articles/9447259-mechatronics-fuel-level-sensors-support-with-ruptela-devices.md) - [Omnicomm Analog Sensors Support with Ruptela Devices](https://my.ruptela.com/en/articles/14179048-omnicomm-analog-sensors-support-with-ruptela-devices.md): How to connect Omnicomm analog sensors \(e.g., LLS-AF\) to Ruptela devices using the analog input \(AIN\). - [iButton Reader connection and configuration for Engine Blocking feature \(video\)](https://my.ruptela.com/en/articles/9447142-ibutton-reader-connection-and-configuration-for-engine-blocking-feature-video.md) - [BT temperature sensor values calculation](https://my.ruptela.com/en/articles/9447231-bt-temperature-sensor-values-calculation.md) - [Connecting a Temperature Sensor to the FM tracker device \(video\)](https://my.ruptela.com/en/articles/9447144-connecting-a-temperature-sensor-to-the-fm-tracker-device-video.md) - [Temperature sensor values are showing 200ºC or more in TT2](https://my.ruptela.com/en/articles/9447391-temperature-sensor-values-are-showing-200ºc-or-more-in-tt2.md) - [Temperature sensor setup for Eco4S / Eco4T FM tracker devices \(video\)](https://my.ruptela.com/en/articles/9447136-temperature-sensor-setup-for-eco4s-eco4t-fm-tracker-devices-video.md) - [HCV5 Lite connection and configuration of Bluetooth ELA Temperature sensor \(video\)](https://my.ruptela.com/en/articles/9447115-hcv5-lite-connection-and-configuration-of-bluetooth-ela-temperature-sensor-video.md) - [Configuring and connecting 4 Temperature Sensors, RFID, LED to Pro / LCV device \(video\)](https://my.ruptela.com/en/articles/9447140-configuring-and-connecting-4-temperature-sensors-rfid-led-to-pro-lcv-device-video.md) - [1-Wire temp sensor Calibration certificate](https://my.ruptela.com/en/articles/9652991-1-wire-temp-sensor-calibration-certificate.md) - [Temperature Sensor Raw Data Value Calculation Logic](https://my.ruptela.com/en/articles/13904003-temperature-sensor-raw-data-value-calculation-logic.md): This article explains how to convert raw data values received from temperature sensors \(and other Signed int parameters\) into human-readable readings such as degrees Celsius. - [Vehicle wires do not match Installation instructions pictures \(Truck/HCV\)](https://my.ruptela.com/en/articles/9447459-vehicle-wires-do-not-match-installation-instructions-pictures-truck-hcv.md) - [CAN connections and configurations](https://my.ruptela.com/en/articles/9447559-can-connections-and-configurations.md) - [How to get as much as possible data from Light vehicle with OBD and LCV solutions. \(Double OBD and LCV Solution\)](https://my.ruptela.com/en/articles/9447476-how-to-get-as-much-as-possible-data-from-light-vehicle-with-obd-and-lcv-solutions-double-obd-and-lcv-solution.md) - [BLE \(bluetooth\) driver assignation](https://my.ruptela.com/en/articles/9447257-ble-bluetooth-driver-assignation.md) - [BLE Accessories Enabling via SMS Command](https://my.ruptela.com/en/articles/13830900-ble-accessories-enabling-via-sms-command.md): This article explains how to enable BLE accessories on your device using the "setcfg" SMS command. Use this when you need to assign beacon accessories to specific slots. - [5th Gen Device does not connect to DMP](https://my.ruptela.com/en/articles/9447289-5th-gen-device-does-not-connect-to-dmp.md) - [How to Decode IO398 Bitmap Parameter](https://my.ruptela.com/en/articles/14179629-how-to-decode-io398-bitmap-parameter.md): This article explains how the IO398 CAN door status bitmap parameter works, how individual door status values are encoded, and how to decode them step by step. - [How to troubleshoot issues related to transmitting speed data to the server](https://my.ruptela.com/en/articles/15193262-how-to-troubleshoot-issues-related-to-transmitting-speed-data-to-the-server.md): This article explains how to troubleshoot issues related to transmitting speed data to the server. - [Coords command response: GPS is not available](https://my.ruptela.com/en/articles/15217692-coords-command-response-gps-is-not-available.md): A device may experience problems obtaining a GPS fix. In some cases, no data is registered, resulting in GPS being unavailable. - [Digital Output \(DOUT\) activation via pulse command](https://my.ruptela.com/en/articles/15327147-digital-output-dout-activation-via-pulse-command.md): In some cases, a DOUT must be activated gradually, cycling instead of switching immediately to the active state \(0\). This method is often used for engine cut‑off while the vehicle is in motion, hel... - [How to make custom ignition changes via SMS commands](https://my.ruptela.com/en/articles/15510513-how-to-make-custom-ignition-changes-via-sms-commands.md): Custom ignition is one of the core modules in device configuration. It controls engine detection and, therefore, influences many processes within the device logic. Configuring via SMS is difficult ... - [What information do I need to diagnose intermittent server communication issues](https://my.ruptela.com/en/articles/15510928-what-information-do-i-need-to-diagnose-intermittent-server-communication-issues.md): Intermittent server communication issues may occur. Accurate diagnosis is the first step, and the information gathered is crucial to analyze behavior and identify patterns for a solution. - [How to Configure and Troubleshoot Jamming Detection](https://my.ruptela.com/en/articles/16057148-how-to-configure-and-troubleshoot-jamming-detection.md): The jamming detection feature makes it possible to identify active interference attempts in cellular communication through signal blocking devices. This tool is essential for responding quickly to ... - [How to Select the Correct Firmware File for a Device](https://my.ruptela.com/en/articles/16057330-how-to-select-the-correct-firmware-file-for-a-device.md): Ensuring the firmware \(FW\) file is up to date provides access to new functionalities and resolves bugs or malfunctions present in older versions. For this reason, it is essential to select the corr... - [How to change the records sending order](https://my.ruptela.com/en/articles/16766517-how-to-change-the-records-sending-order.md): Record sending order in Ruptela devices lets you change how accumulated records are sent to the server. This helps when the last known vehicle location is critical but may affect performance. This ... - [How to enable voltage-based ignition detection](https://my.ruptela.com/en/articles/16794215-how-to-enable-voltage-based-ignition-detection.md): This article describes how to activate ignition detection based on a voltage level as a trigger using the Advanced configuration and its SMS command. - [Ontrack application. New user creation.](https://my.ruptela.com/en/articles/9447189-ontrack-application-new-user-creation.md) - [How to Create a Virtual Trailer](https://my.ruptela.com/en/articles/14059174-how-to-create-a-virtual-trailer.md): Step-by-step guide on creating virtual trailer objects in TrustTrack using beacons or temperature sensors instead of dedicated tracking devices. - [Input Trigger - Identify IO Parameter Triggers](https://my.ruptela.com/en/articles/14075448-input-trigger-identify-io-parameter-triggers.md): Explains what the Input trigger parameter is, how to find it in Raw data, and how to identify which IO parameter triggered a record. - [Company Card Not Visible in TT2 \(Tachograph App Troubleshooting\)](https://my.ruptela.com/en/articles/14075635-company-card-not-visible-in-tt2-tachograph-app-troubleshooting.md): Troubleshooting guide for when the company card is connected but not displayed in TrustTrack2. - [How to Display CAN Fuel Level in the TT2 Fuel Module](https://my.ruptela.com/en/articles/14181712-how-to-display-can-fuel-level-in-the-tt2-fuel-module.md): How to configure the CAN fuel level parameter and Fuel Tank Report settings in LCM to display fuel level data from vehicle CANbus in the TT2 Fuel module. - [How to create a night driving violation alert?](https://my.ruptela.com/en/articles/9447197-how-to-create-a-night-driving-violation-alert.md) - [How to enable geofencing?](https://my.ruptela.com/en/articles/9447195-how-to-enable-geofencing.md) - [SMS and Object reports in TT2 admin panel \(Clients only\)](https://my.ruptela.com/en/articles/9447211-sms-and-object-reports-in-tt2-admin-panel-clients-only.md) - [TrustTrack app does not update vehicle status](https://my.ruptela.com/en/articles/9447210-trusttrack-app-does-not-update-vehicle-status.md) - [Working time](https://my.ruptela.com/en/articles/9447205-working-time.md) - [Mileage sources for TT2](https://my.ruptela.com/en/articles/9447204-mileage-sources-for-tt2.md) - [How to get access to Service Provider admin panel \(sp-admin.ruptela.com\)](https://my.ruptela.com/en/articles/9447203-how-to-get-access-to-service-provider-admin-panel-sp-admin-ruptela-com.md) - [How to set up a power supply disconnection alert?](https://my.ruptela.com/en/articles/9447199-how-to-set-up-a-power-supply-disconnection-alert.md) - [Journey app \(external\)](https://my.ruptela.com/en/articles/9447154-journey-app-external.md) - [Settings for "Fuel tank report" module](https://my.ruptela.com/en/articles/9447162-settings-for-fuel-tank-report-module.md) - [Enabled inputs in object settings are not shown in TT2](https://my.ruptela.com/en/articles/9447161-enabled-inputs-in-object-settings-are-not-shown-in-tt2.md) - [How to change object template](https://my.ruptela.com/en/articles/9447158-how-to-change-object-template.md) - [Incorrect/not precise house numbers on TT2 Trips history module](https://my.ruptela.com/en/articles/9447157-incorrect-not-precise-house-numbers-on-tt2-trips-history-module.md) - [Inspection report \(external\)](https://my.ruptela.com/en/articles/9447153-inspection-report-external.md) - [Trips report Limitations](https://my.ruptela.com/en/articles/9447150-trips-report-limitations.md) - [EV energy consumption in TT2](https://my.ruptela.com/en/articles/9447164-ev-energy-consumption-in-tt2.md) - [Troubleshooting of Fuel tank report module](https://my.ruptela.com/en/articles/9447177-troubleshooting-of-fuel-tank-report-module.md) - [API requests troubleshooting](https://my.ruptela.com/en/articles/9447175-api-requests-troubleshooting.md) - [Trips report and history module - first trip stop duration differences](https://my.ruptela.com/en/articles/9447174-trips-report-and-history-module-first-trip-stop-duration-differences.md) - [Difference between Driving times module and Driver's working time report](https://my.ruptela.com/en/articles/9447173-difference-between-driving-times-module-and-driver-s-working-time-report.md) - [TT Tachograph download - status "waiting to retry" How long it takes until an error is received?](https://my.ruptela.com/en/articles/9447172-tt-tachograph-download-status-waiting-to-retry-how-long-it-takes-until-an-error-is-received.md) - [Drivers' restpoints in Routing&Tasking](https://my.ruptela.com/en/articles/9447171-drivers-restpoints-in-routing-tasking.md) - [How to use the \ feature in TT2](https://my.ruptela.com/en/articles/9447167-how-to-use-the-trip-detection-feature-in-tt2.md) - [How to update/check status of Extender for HCV5 Lite/Pro5 Lite devices?](https://my.ruptela.com/en/articles/9447166-how-to-update-check-status-of-extender-for-hcv5-lite-pro5-lite-devices.md) - [Tachograph troubleshooting - Download stays at Pending state](https://my.ruptela.com/en/articles/9447283-tachograph-troubleshooting-download-stays-at-pending-state.md) - [Trust Track Maintenance module notifications and email messages](https://my.ruptela.com/en/articles/11735960-trust-track-maintenance-module-notifications-and-email-messages.md): Description: How notification emails about the scheduled maintenance task are sent, and how many emails the client will receive. - [Dispoplan](https://my.ruptela.com/en/articles/13303190-dispoplan.md): Dispoplan module review - [Time table report is empty](https://my.ruptela.com/en/articles/13309690-time-table-report-is-empty.md) - [SENT-GEO email notifications](https://my.ruptela.com/en/articles/13310694-sent-geo-email-notifications.md) - [How to Correct Mileage](https://my.ruptela.com/en/articles/14166789-how-to-correct-mileage.md): Step-by-step guide covering four methods to correct mileage: Advanced Configurator, SMS command, Vehicle details in TrustTrack2, and Calculated inputs in LCM. - [How to Create a Vehicle Position Sharing Link in a Specific Language](https://my.ruptela.com/en/articles/14168778-how-to-create-a-vehicle-position-sharing-link-in-a-specific-language.md): Step-by-step guide for changing the system display language and generating a vehicle position sharing link for clients. - [Custom Formulas for Calculated Inputs in Object Settings](https://my.ruptela.com/en/articles/14178147-custom-formulas-for-calculated-inputs-in-object-settings.md): How to use the Custom function to write custom formulas with up to two parameters in the calculated inputs section of Object settings. - [How to Use User Roles in TT2 Admin](https://my.ruptela.com/en/articles/14178368-how-to-use-user-roles-in-tt2-admin.md): Learn how to create and assign User Roles in TT2 Admin to control which TrustTrack modules are visible to specific web users. - [Time Idling Event](https://my.ruptela.com/en/articles/14178747-time-idling-event.md): How to configure the idling event on Ruptela devices and set up notifications in TrustTrack for prolonged idling during working time. - [Configuration of Inputs in Object Settings](https://my.ruptela.com/en/articles/14180476-configuration-of-inputs-in-object-settings.md): How to use the available input functions \(P1, Linear, P1+P2, Linear++, and Custom\) to recalculate raw device values into standard units in Object settings. - [Driver Detection Options](https://my.ruptela.com/en/articles/14181420-driver-detection-options.md): This article explains the available driver detection methods in TrustTrack, how to configure them in Locator Control Manager \(LCM\), and how to set up each detection type. - [How to Create an Object in LCM](https://my.ruptela.com/en/articles/14182210-how-to-create-an-object-in-lcm.md): Step-by-step guide on creating a single object in LCM, including prerequisites, compulsory fields, and troubleshooting common errors. - [How to Modify Multiple Object Settings at Once in LCM \(Change Attributes\)](https://my.ruptela.com/en/articles/14182278-how-to-modify-multiple-object-settings-at-once-in-lcm-change-attributes.md): Step-by-step guide on using the Change Attributes feature in LCM to bulk-modify settings for multiple objects at once. - [Basic troubleshooting via SMS](https://my.ruptela.com/en/articles/9447248-basic-troubleshooting-via-sms.md) - [How to modify device configuration by SMS \(setcfg and setioparam SMS commands\)](https://my.ruptela.com/en/articles/15419927-how-to-modify-device-configuration-by-sms-setcfg-and-setioparam-sms-commands.md): Learn how to change a device's configuration remotely using the setcfg and setioparam SMS commands in Advanced Configurator. - [How to configure device to get buzzer ON when ignition is ON or OFF until driver registers](https://my.ruptela.com/en/articles/9447238-how-to-configure-device-to-get-buzzer-on-when-ignition-is-on-or-off-until-driver-registers.md) - [How to disable the new eco drive](https://my.ruptela.com/en/articles/9447241-how-to-disable-the-new-eco-drive.md) - [How to get terminal logs locally](https://my.ruptela.com/en/articles/9447245-how-to-get-terminal-logs-locally.md) - [Requirements for the successful download of the tachograph files](https://my.ruptela.com/en/articles/9447247-requirements-for-the-successful-download-of-the-tachograph-files.md) - [Determination of the used subgroup for configuration using sms lcvselect \(LCV auto selection\)](https://my.ruptela.com/en/articles/9447234-determination-of-the-used-subgroup-for-configuration-using-sms-lcvselect-lcv-auto-selection.md) - [How to improve GNSS acquisition and accuracy](https://my.ruptela.com/en/articles/9447251-how-to-improve-gnss-acquisition-and-accuracy.md) - [Tachograph screen stays illuminated when ignition is off after connecting device](https://my.ruptela.com/en/articles/9447253-tachograph-screen-stays-illuminated-when-ignition-is-off-after-connecting-device.md) - [How to update the BT module FW \(BT stopped working after remote device FW update\)](https://my.ruptela.com/en/articles/9447255-how-to-update-the-bt-module-fw-bt-stopped-working-after-remote-device-fw-update.md) - [CAN/OBD error values when Ignition is OFF](https://my.ruptela.com/en/articles/9447225-can-obd-error-values-when-ignition-is-off.md) - [Troubleshooting devices with high data consumption](https://my.ruptela.com/en/articles/9447220-troubleshooting-devices-with-high-data-consumption.md) - [Pinout differences between HCV5/PRO5 and HCV5/PRO5 Lite family](https://my.ruptela.com/en/articles/9447221-pinout-differences-between-hcv5-pro5-and-hcv5-pro5-lite-family.md) - [How to troubleshoot the EasyCAN accesory](https://my.ruptela.com/en/articles/9447224-how-to-troubleshoot-the-easycan-accesory.md) - [How to reset/delete CANbus values on previously used device](https://my.ruptela.com/en/articles/9447215-how-to-reset-delete-canbus-values-on-previously-used-device.md) - [Troubleshooting New Devices Not Showing on Tracking Platform](https://my.ruptela.com/en/articles/9447226-troubleshooting-new-devices-not-showing-on-tracking-platform.md) - [IO 117 – Total Driving Time explanation](https://my.ruptela.com/en/articles/9447227-io-117-total-driving-time-explanation.md) - [Smart Tachograph Version 2 support](https://my.ruptela.com/en/articles/9447228-smart-tachograph-version-2-support.md) - [GNSS state 6 – disabled meaning](https://my.ruptela.com/en/articles/9447229-gnss-state-6-disabled-meaning.md) - [How to change the order of records](https://my.ruptela.com/en/articles/9447230-how-to-change-the-order-of-records.md) - [How to update DIN working time hours via SMS](https://my.ruptela.com/en/articles/9447232-how-to-update-din-working-time-hours-via-sms.md) - [Tachograph troubleshooting - Client checklist template](https://my.ruptela.com/en/articles/9447438-tachograph-troubleshooting-client-checklist-template.md) - [How to identify device Cellular Network Type](https://my.ruptela.com/en/articles/9447233-how-to-identify-device-cellular-network-type.md) - [TCO, TCO\_CAN, and CAN Parameter Source Priorities](https://my.ruptela.com/en/articles/13857940-tco-tco_can-and-can-parameter-source-priorities.md): This article explains how Ruptela devices priorities tachograph data sources for the TCO, TCO\_CAN, and CAN parameter groups. - [How to Decode IO93 OBD DTC and MIL](https://my.ruptela.com/en/articles/14045475-how-to-decode-io93-obd-dtc-and-mil.md): This Knowledge article will help to understand how the IO 93 OBD DTC and MIL work and how it is possible to decode it. - [How to troubleshoot short or intermittent trips displayed on the server](https://my.ruptela.com/en/articles/15017942-how-to-troubleshoot-short-or-intermittent-trips-displayed-on-the-server.md): At times, the trajectory of a vehicle or asset may appear interrupted or fragmented, creating gaps throughout trips. In the following article, we will analyze the possible causes and outline action... - [GPRS status is 0](https://my.ruptela.com/en/articles/9447491-gprs-status-is-0.md) - [Device connection settings via Advanced mode](https://my.ruptela.com/en/articles/9447463-device-connection-settings-via-advanced-mode.md) - [Tacho status 0 / No tacho support](https://my.ruptela.com/en/articles/9447249-tacho-status-0-no-tacho-support.md) - [How to Combine TCO Driver ID and CAN Driver ID](https://my.ruptela.com/en/articles/13903714-how-to-combine-tco-driver-id-and-can-driver-id.md): This article explains how to parse and combine TCO Driver ID \(IO 155–158\) and CAN Driver ID \(IO 126–129\) into a full driver card number in ASCII format. - ["Communication timeout" error](https://my.ruptela.com/en/articles/9447266-communication-timeout-error.md) - [Tacho support requirements to have activated in TT2](https://my.ruptela.com/en/articles/9447281-tacho-support-requirements-to-have-activated-in-tt2.md) - [Mobile TrustTrack2 App \(for Android/Apple\)](https://my.ruptela.com/en/articles/9447309-mobile-trusttrack2-app-for-android-apple.md) - [How to set ignition detection for TT2 object](https://my.ruptela.com/en/articles/9447316-how-to-set-ignition-detection-for-tt2-object.md) - [Basic knowledge about API. How to create an API-key?](https://my.ruptela.com/en/articles/9447322-basic-knowledge-about-api-how-to-create-an-api-key.md) - [How to transfer clients, cards and assignments to a new version of the Tacho app](https://my.ruptela.com/en/articles/9447319-how-to-transfer-clients-cards-and-assignments-to-a-new-version-of-the-tacho-app.md) - [Remember password in IOS solution](https://my.ruptela.com/en/articles/9447315-remember-password-in-ios-solution.md) - [How to upload DDD files to the FTP server on TrustTrack](https://my.ruptela.com/en/articles/9447323-how-to-upload-ddd-files-to-the-ftp-server-on-trusttrack.md) - [How to solve stuck Tacho App issues?](https://my.ruptela.com/en/articles/9447330-how-to-solve-stuck-tacho-app-issues.md) - [How to configure Tachograph app for the client](https://my.ruptela.com/en/articles/9447350-how-to-configure-tachograph-app-for-the-client.md) - [What to do when Car wires do not match Installation instructions pictures \(LCV/OBD\)](https://my.ruptela.com/en/articles/9447351-what-to-do-when-car-wires-do-not-match-installation-instructions-pictures-lcv-obd.md) - [TrustTrack Mobile APP - how to reset domain](https://my.ruptela.com/en/articles/9447282-trusttrack-mobile-app-how-to-reset-domain.md) - [How to check and confirm that the process of downloading DDD files from the tachograph was successful](https://my.ruptela.com/en/articles/9447353-how-to-check-and-confirm-that-the-process-of-downloading-ddd-files-from-the-tachograph-was-successful.md) - [No signal status despite records being received recently](https://my.ruptela.com/en/articles/9447363-no-signal-status-despite-records-being-received-recently.md) - [How to create multiple SIM cards from file in LCM](https://my.ruptela.com/en/articles/9447367-how-to-create-multiple-sim-cards-from-file-in-lcm.md) - [How to update device's firmware \(FW\) via LCM](https://my.ruptela.com/en/articles/9447382-how-to-update-device-s-firmware-fw-via-lcm.md) - [Configuration of Fuel level input from FLS in object settings](https://my.ruptela.com/en/articles/9447384-configuration-of-fuel-level-input-from-fls-in-object-settings.md) - [Configuration of CANBUS inputs in Object Settings](https://my.ruptela.com/en/articles/9447385-configuration-of-canbus-inputs-in-object-settings.md) - [How to create SIM card in LCM](https://my.ruptela.com/en/articles/9447387-how-to-create-sim-card-in-lcm.md) - [IO parameter names](https://my.ruptela.com/en/articles/9447397-io-parameter-names.md) - [How to rename a TT2 object](https://my.ruptela.com/en/articles/9447410-how-to-rename-a-tt2-object.md) - [Recalculation of inputs in object settings](https://my.ruptela.com/en/articles/9447417-recalculation-of-inputs-in-object-settings.md) - [Standard Configuration of the TT2 Fuel Module \(Using Additional FLS\)](https://my.ruptela.com/en/articles/9938001-standard-configuration-of-the-tt2-fuel-module-using-additional-fls.md) - [How to activate Tacho Support via LCM](https://my.ruptela.com/en/articles/9447412-how-to-activate-tacho-support-via-lcm.md) - [Standard Configuration of the TT2 Fuel Module \(Without Using Additional FLS\)](https://my.ruptela.com/en/articles/9938014-standard-configuration-of-the-tt2-fuel-module-without-using-additional-fls.md) - [Trace5 names](https://my.ruptela.com/en/articles/9447381-trace5-names.md) - [Tachograph live pop-up in time analysis tab inside TrustTrack](https://my.ruptela.com/en/articles/12457418-tachograph-live-pop-up-in-time-analysis-tab-inside-trusttrack.md): Tachograph live explanation inside TrustTrack - [LCM Request for Creation of Access for More Than One User](https://my.ruptela.com/en/articles/14844101-lcm-request-for-creation-of-access-for-more-than-one-user.md): This article addresses scenarios in which a client requests the creation of more than one user account for a Service Provider \(SP\) within the Locator Control Manager \(LCM\) - [Show Events on the Map in the History Module](https://my.ruptela.com/en/articles/15869770-show-events-on-the-map-in-the-history-module.md): This article explains how trip events, refuel events, and drain events appear on the map in the History module, and how you can turn this feature on or off. - [Wialon \(Gurtam\) IP/Port configuration for Ruptela's device](https://my.ruptela.com/en/articles/9447472-wialon-gurtam-ip-port-configuration-for-ruptela-s-device.md) - [How to merge SPF records](https://my.ruptela.com/en/articles/11767436-how-to-merge-spf-records.md): This article describes on how to merge SPF records - [Remote Device Password Update](https://my.ruptela.com/en/articles/16313691-remote-device-password-update.md): This article describes how to recover the device USB communication using a remote solution when the password is forgotten. ## Knowledge Videos - [Driving Times module \(video\)](https://my.ruptela.com/en/articles/9447079-driving-times-module-video.md) - [Routing & Tasking Solution for TrustTrack driver app \(video\)](https://my.ruptela.com/en/articles/9447081-routing-tasking-solution-for-trusttrack-driver-app-video.md) - [Routing & Tasking Solution for Desktop \(video\)](https://my.ruptela.com/en/articles/9447082-routing-tasking-solution-for-desktop-video.md) - [Routing & Tasking Solution \(video\)](https://my.ruptela.com/en/articles/9447083-routing-tasking-solution-video.md) - [Eco-Drive Solution \(video\)](https://my.ruptela.com/en/articles/9447084-eco-drive-solution-video.md) - [Tachograph Solution \(video\)](https://my.ruptela.com/en/articles/9447085-tachograph-solution-video.md) - [Tacho App setup for Remote Tachograph Download in TrustTrack2 platform](https://my.ruptela.com/en/articles/9447086-tacho-app-setup-for-remote-tachograph-download-in-trusttrack2-platform.md) - [Admin Panel Training - Creating a New Webuser \(Video\)](https://my.ruptela.com/en/articles/9447087-admin-panel-training-creating-a-new-webuser-video.md) - [Admin Panel Training- Creating a New Client \(Video\)](https://my.ruptela.com/en/articles/9447088-admin-panel-training-creating-a-new-client-video.md) - [Admin panel training – Introduction \(Video\)](https://my.ruptela.com/en/articles/9447089-admin-panel-training-introduction-video.md) - [Configuring ignition detection for FM tracker device \(video\)](https://my.ruptela.com/en/articles/9447094-configuring-ignition-detection-for-fm-tracker-device-video.md) - [Enabling multiple IO parameters with few clicks \(video\)](https://my.ruptela.com/en/articles/9447103-enabling-multiple-io-parameters-with-few-clicks-video.md) - [SMS generation to change device configuration \(video\)](https://my.ruptela.com/en/articles/9447104-sms-generation-to-change-device-configuration-video.md) - [Fuel level sensor configuration and calibration \(video\)](https://my.ruptela.com/en/articles/9447106-fuel-level-sensor-configuration-and-calibration-video.md) - [Device configuration for power cut off alert \(video\)](https://my.ruptela.com/en/articles/9447107-device-configuration-for-power-cut-off-alert-video.md) - [Configuring FM tracker device for CANbus reading \(video\)](https://my.ruptela.com/en/articles/9447108-configuring-fm-tracker-device-for-canbus-reading-video.md) - [Inserting calibration table to TrustTrack system \(video\)](https://my.ruptela.com/en/articles/9447110-inserting-calibration-table-to-trusttrack-system-video.md) - [TrustTrack2 New Admin overview \(video\)](https://my.ruptela.com/en/articles/9447111-trusttrack2-new-admin-overview-video.md) - [FM-Tco4 LCV GPS FM tracker installation tutorial \(video\)](https://my.ruptela.com/en/articles/9447129-fm-tco4-lcv-gps-fm-tracker-installation-tutorial-video.md) - [Ruptela FLS ECO fuel level sensor installation tutorial \(video\)](https://my.ruptela.com/en/articles/9447130-ruptela-fls-eco-fuel-level-sensor-installation-tutorial-video.md) - [Device quick start connection guide \(video\)](https://my.ruptela.com/en/articles/9447128-device-quick-start-connection-guide-video.md) - [Counting working hours using Eco4S FM tracker device \(video\)](https://my.ruptela.com/en/articles/9447139-counting-working-hours-using-eco4s-fm-tracker-device-video.md) - [OBD+LCV Solution \(Video\)](https://my.ruptela.com/en/articles/9447112-obd-lcv-solution-video.md) - [FM-Tco4 HCV installation using FMS harness \(video\)](https://my.ruptela.com/en/articles/9447126-fm-tco4-hcv-installation-using-fms-harness-video.md) - [FM-Tco4 LCV installation using OBD2 harness \(video\)](https://my.ruptela.com/en/articles/9447124-fm-tco4-lcv-installation-using-obd2-harness-video.md) - [Towing Detection Setup in Advanced mode \(Video\)](https://my.ruptela.com/en/articles/9447123-towing-detection-setup-in-advanced-mode-video.md) - [Towing Detection Setup in Device Center \(Video\)](https://my.ruptela.com/en/articles/9447122-towing-detection-setup-in-device-center-video.md) - [Custom Ignition setup in Device Center \(Video\)](https://my.ruptela.com/en/articles/9447121-custom-ignition-setup-in-device-center-video.md) - [OBD Solution Configuration \(Video\)](https://my.ruptela.com/en/articles/9447120-obd-solution-configuration-video.md) - [Custom Ignition Advance mode \(Video\)](https://my.ruptela.com/en/articles/9447119-custom-ignition-advance-mode-video.md) - [How To Reboot The Ruptela Device \(Video\)](https://my.ruptela.com/en/articles/9447118-how-to-reboot-the-ruptela-device-video.md) - [HCV5 Lite device configuration and connection with Ruptela FLS via Analog Input](https://my.ruptela.com/en/articles/9447117-hcv5-lite-device-configuration-and-connection-with-ruptela-fls-via-analog-input.md) - [LCV5 Device configuration with Sleep Timer \(video\)](https://my.ruptela.com/en/articles/9447116-lcv5-device-configuration-with-sleep-timer-video.md) - [Beacon List configuration for Wireless Trailer identification in Advanced Mode with HCV5 Lite device \(video\)](https://my.ruptela.com/en/articles/9447114-beacon-list-configuration-for-wireless-trailer-identification-in-advanced-mode-with-hcv5-lite-device-video.md) - [Tachograph Solution Configuration in Advanced Mode \(video\)](https://my.ruptela.com/en/articles/9447113-tachograph-solution-configuration-in-advanced-mode-video.md) - [Custom Ignition Logic and Issues](https://my.ruptela.com/en/articles/11821708-custom-ignition-logic-and-issues.md) - [Driver Identification via Smartphone](https://my.ruptela.com/en/articles/12330548-driver-identification-via-smartphone.md): For driver identification, a third-party application is required. This article describes how to use the third-party application “nRF Connect” for driver identification. Previously, OnTrack Connec... - [Driver identification via BLE beacon/and/or smartphone](https://my.ruptela.com/en/articles/12330671-driver-identification-via-ble-beacon-and-or-smartphone.md): A smartphone can be used for driver registration. It can either serve directly as a registration source or be configured to act as a beacon. To achieve this, a third-party application called nRF Co... - [How to configure the ignition blocking function on Eco5lite through SMS](https://my.ruptela.com/en/articles/15183769-how-to-configure-the-ignition-blocking-function-on-eco5lite-through-sms.md): This article describes how to activate the ignition blocking function, using the Advanced Configurator to create the equivalent SMS command. - [Engine start control using DOUT blocking and driver registration with iButton](https://my.ruptela.com/en/articles/16766546-engine-start-control-using-dout-blocking-and-driver-registration-with-ibutton.md): Driver Registration lets you monitor and control who operates the vehicle. It supports multiple registration sources and can configure outputs to provide feedback via LED or buzzer, or block igniti...