Pol Mas Rovira

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Activity overview

Latest activity by Pol Mas Rovira
  • Pol Mas Rovira created an article,

    Troubleshooting devices with high data consumption

    Description: This article will list all possible causes that could lead to the device consuming a high amount of data, this can result in SIMCARD blocking (by Carrier) or overcharging.   Check firs...

  • Pol Mas Rovira created an article,

    How to update device's firmware (FW) via LCM

    Description: Instructions of how to upload and update device firmware (FW). It is important that device's be equipped with the latest FW, as newer versions fix bugs present in previous versions.   ...

  • Pol Mas Rovira created an article,

    Enabled inputs in object settings are not shown in TT2

    Description: As above.   Common causes: Most likely, the maximum allowed number of inputs (otherwise called IOs or parameters) per object, which is set to 480, has been reached. No error message ap...

  • Pol Mas Rovira created an article,

    EV energy consumption in TT2

    TT and device configuration To calculate energy consumption for Electrical vehicles (EV) TrustTrack uses State of charge custom input. To have correct EV energy consumption calculation: ...

  • Pol Mas Rovira created an article,

    How to create virtual trailer

    Description: "Virtual trailers" is one of the solutions to monitor trailer detection instead of using a dedicated tracking device mounted in a trailer. The main differences to other solutions are: ...

  • Pol Mas Rovira created an article,

    How to correct mileage

    Description: In some occasions, it might be necessary to modify the mileage. There are four ways to do that: Method name Only TT2 objects? Only Service Providers? Location Advanced Configurato...

  • Pol Mas Rovira created an article,

    How to improve GNSS acquisition and accuracy

    Description: The minimum number of satellites for a reliable position is 5 and HDOP (deviation) should be 1.5 or lower. To improve your GNSS acquisition, retention and accuracy, please try the foll...

  • Pol Mas Rovira created an article,

    Device Center troubleshooting

    Description: Device Center might not always run as expected, or might not seem to detect the connected devices for configuration. Below is a list of the common steps you must take in order to tackl...

  • Pol Mas Rovira created an article,

    How to get reports on Service Provider admin panel (sp-admin.ruptela.com)

    Actions: Login to https://sp-admin.ruptela.com/login (if you don't have a user yet, please see HERE) Go to reports module: https://sp-admin.ruptela.com/report-generation  Select Report type:”SMS s...

  • Pol Mas Rovira created an article,

    How to get access to Service Provider admin panel (sp-admin.ruptela.com)

    In case you don't have access to https://sp-admin.ruptela.com/login and you wish to have, please, inform support@ruptela.com to create a user for you. Inform about your:  Service Provider's name   ...